Terms & Conditions

Orders cannot be cancelled once dispatched.

By confirming an order, on call or on website, you make a promise to accept the parcel when it reaches you.
There are charges that have to be paid when sending out the parcel which is why all parcels are dispatched after confirmation from you. The process involves time, effort and money hence please don't exploit COD, and only order if you are sure that you will receive it.
If you refuse the parcel after dispatching, on doorstep or otherwise after the rider has reached your city and place of delivery, the buyer stands liable to pay the costs associated with it. In case of parcel refusal, you need to pay Rs 250 delivery charges through bank transfer or easypaisa and we’ll cover the rest of the loss (marketing, labour and packaging).
Failure to pay the delivery charges will result in floating the data amongst a customer fraud portal designed to identify clients who are habitual of refusing parcels on doorstep, disrespecting the effort, time and money that goes into the process. 

Once you refuse a parcel on doorstep, delivery charges will be taken in advance if you want to place an order again.